PC Builder MW
Legal

Privacy Policy

Effective Date: April 2, 2026·App: PC Builder MW·Company: Miracle Websoft

📋 Summary (Plain English)

  • We collect your Shopify store data (products, orders) to run the PC Builder MW widget
  • We never sell your data or your customers' data
  • Customer data is processed on your behalf — you remain the data controller
  • AI fill sends product data to Google Gemini or OpenAI — only when you use that feature
  • You can request deletion of your data at any time
  • Billing is handled entirely by Shopify — we never see your payment card

1. Overview

Miracle Websoft ("we", "our", or "us") operates the PC Builder MW Shopify application ("App") and this website at https://pcbuilderapp.com ("Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you install and use our App through the Shopify platform.

By installing or using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree, please uninstall the App and discontinue use of the Site.

2. Information We Collect

2.1 Information from Shopify Merchants (Store Owners)

When you install PC Builder MW on your Shopify store, we access the following data through Shopify's API as permitted by your installation and approval:

Store Data:

  • Products, product variants, product images, and inventory levels
  • Orders created through the PC Builder widget (order ID, line items, totals)
  • Online Store pages and theme content (to embed the builder widget)
  • Store settings such as currency, language, and shop domain
  • Merchant Account Data:

  • Shopify store name and domain
  • Billing information (handled entirely by Shopify — we never see your payment card details)
  • App usage data and configuration settings you create within the App
  • Customer Data (accessed on your behalf):

    When your customers interact with the PC Builder widget, we may process:

  • Customer name, email address, phone number
  • Shipping address and geolocation (for order fulfilment via Shopify)
  • Build configurations and selected products
  • This customer data belongs to you as the merchant. We process it solely to provide the App's functionality on your behalf.

    2.2 Information Collected Automatically

    When you use the App or visit our Site, we may automatically collect:

  • Log data (IP address, browser type, pages visited, time and date of visit)
  • Device information (device type, operating system)
  • Usage analytics (which features are used, error reports)
  • Cookies and similar tracking technologies on the Site (see Section 6)
  • 2.3 Information You Provide Directly

    If you contact us for support, submit a feature request, or fill out our contact form, we collect:

  • Your name and email address
  • Your Shopify store URL (if relevant)
  • The content of your message
  • 2.4 AI Feature Data

    If you use the AI fill feature with your own API key (Basic plan), your product data (titles, descriptions, specifications) is sent to your chosen AI provider (Google Gemini or OpenAI) for processing. We do not store AI provider API keys in plain text — they are encrypted at rest.

    If you use the built-in AI (Pro plan), product data is processed by our integrated AI service. This data is used only to generate content for your store and is not used to train AI models or shared with third parties.

    3. How We Use Your Information

    We use the information we collect to:

  • Provide and maintain the App — process builds, sync products, apply compatibility rules, and display the configurator widget in your store
  • Process orders — pass build data to Shopify checkout and fulfil orders
  • Provide analytics — show you order counts, sales, and AOV data within the App dashboard
  • Improve the App — analyse usage patterns to fix bugs and develop new features
  • Provide support — respond to your support tickets and questions
  • Send important notices — notify you about App updates, billing changes, or service interruptions (not marketing)
  • Comply with legal obligations — respond to lawful requests from authorities where required
  • 4. How We Share Your Information

    We do not sell, trade, or rent your personal information. We may share data in these limited circumstances:

    Shopify — The App operates on Shopify's infrastructure. Shopify processes merchant and customer data under their own Privacy Policy (shopify.com/legal/privacy). By using Shopify, you have already agreed to Shopify's terms.

    AI Providers (when you use AI fill):

  • *Google LLC* — If you use a Gemini API key, product data is processed under Google's Privacy Policy and API Terms of Service
  • *OpenAI LLC* — If you use an OpenAI API key, product data is processed under OpenAI's Privacy Policy
  • Infrastructure and Hosting Providers — We use cloud hosting services (such as AWS or Vercel) to run the App. These providers process data only as instructed by us and are bound by data processing agreements.

    Legal Requirements — We may disclose information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Miracle Websoft, our users, or others.

    Business Transfers — If Miracle Websoft is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

    5. Data Retention

    We retain your data for as long as your App subscription is active and for a reasonable period afterward to comply with legal obligations and resolve disputes.

    Specifically:

  • Store configuration data (widgets, steps, rules) — retained while subscription is active; deleted within 30 days of uninstalling the App
  • Order analytics data — retained for up to 24 months for your review within the dashboard
  • Support communications — retained for up to 3 years
  • Server logs — retained for up to 90 days
  • You may request deletion of your data at any time by contacting us at reach.miraclewebsoft@gmail.com.

    6. Cookies

    Our Site (https://pcbuilderapp.com) uses cookies and similar technologies to:

  • Remember your preferences
  • Analyse site traffic (via anonymised analytics)
  • Improve site performance
  • The App itself (running inside your Shopify store) does not set first-party cookies. Any cookies set by the App widget are strictly necessary for the configurator to function (e.g., preserving a customer's in-progress build during a session).

    You can control cookies through your browser settings. Disabling cookies may affect Site functionality but will not affect the App embedded in your store.

    7. Data Security

    We implement industry-standard security measures to protect your information:

  • All data transmitted between the App and our servers is encrypted via TLS/HTTPS
  • API keys are encrypted at rest using strong encryption standards
  • Access to production data is restricted to authorised personnel only
  • We undergo regular security reviews
  • No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

    8. GDPR — Rights for EEA / UK Residents

    If you are located in the European Economic Area (EEA) or United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR) and UK GDPR:

  • Right to access — request a copy of the personal data we hold about you
  • Right to rectification — request correction of inaccurate data
  • Right to erasure — request deletion of your personal data ("right to be forgotten")
  • Right to restriction — request that we limit processing of your data
  • Right to data portability — receive your data in a structured, machine-readable format
  • Right to object — object to processing based on legitimate interests
  • Right to withdraw consent — where processing is based on consent, withdraw it at any time
  • Our legal basis for processing merchant data is the performance of a contract (providing the App service). For analytics and improvement, our basis is legitimate interests.

    To exercise any of these rights, contact us at reach.miraclewebsoft@gmail.com. We will respond within 30 days.

    9. CCPA — Rights for California Residents

    If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:

  • Right to know — request disclosure of personal information we collect, use, disclose, and sell
  • Right to delete — request deletion of your personal information
  • Right to opt-out of sale — we do not sell personal information
  • Right to non-discrimination — we will not discriminate against you for exercising your rights
  • To submit a verifiable consumer request, contact us at reach.miraclewebsoft@gmail.com or reach.miraclewebsoft@gmail.com.

    10. Children's Privacy

    The App and Site are not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately. If you believe a child has provided information to us, please contact reach.miraclewebsoft@gmail.com.

    11. Third-Party Links

    Our Site and documentation may contain links to third-party websites (including Shopify, Google AI Studio, and others). These sites have their own privacy policies, and we have no responsibility for their content or practices. We encourage you to review their policies before providing any information.

    12. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the new policy on this page with an updated "Effective Date"
  • Sending an email notification to merchants with active subscriptions
  • Your continued use of the App after changes take effect constitutes acceptance of the updated policy.

    13. Contact Us

    If you have questions about this Privacy Policy or how we handle your data, contact us:

    Miracle Websoft

    Chandigarh, Punjab, India

    Email: reach.miraclewebsoft@gmail.com

    Support: reach.miraclewebsoft@gmail.com

    Website: https://pcbuilderapp.com

    For support-related questions, you can also use our contact form at https://pcbuilderapp.com/contact.

    © 2026 Miracle Websoft